Privacy Policy

CONFIDENTIALITY DECLARATION

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ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it to this end only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.


How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you can notify us by contacting us.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

For more information, please see Shopify's Terms of Service or Privacy Policy.


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES


In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction may be subject to disclosure under the laws of the United States. United States, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service. Use of our website.


Connections

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.


ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES

Here is a list of cookies we use. We have listed them here for you to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.


ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your charge to use this website.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. there is reason to do so.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at info@keratinplace. com or by mail to Keratin Place

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Based on 290 reviews
95%
(275)
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(10)
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(3)
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(1)
Clary liss pink ruby

Excellent produit !

Le site est au top j’ai reçu mes produits intacts merci

Donna indianna

Je suis fan de ce produit pour mes cliente ,cela fait 2ans que je travail avec et je ne pourrais plus le changer . Toujours contente de kératine place .

Excellent 👌🏻

Magnifique

Lissage Indiana

Super lissage j’en suis ravie

It worked as promised!

Really do the job!! Having an amazing hair now!! Thanks!!

Trop bien

Mes cheveux ont gardé leur couleur d'origine mon blond foncé n'a pas bougé et ils sont super lisses !!!

Bon produit

Pour avoir du coup tester tous les lissages AP je peux vous dire qu'il est tout aussi excellent que les autres. j'aime bcp la texture et l'odeur brillance au top

Soin colorant

Parfait je le mélange avec mon masque pour faire durer ma coloration .

Marque de confiance

J'aime trop les produits ana paulla, trop bien je conseille

Pandora

Bonjour pour ma part je ne sais pas , si j’ai bien fais le lissage mais j’ai l’impression que ces pas le même résultat que sur les vidéos sa c’est dommage j’ai l’impression avoir fais un simple lissage

Bonjour,

Nous vous remercions pour votre retour.

Cependant, nous tenons à vous rappeler que le résultat dépend essentiellement des cheveux de départ.

Si vous souhaitez obtenir le même genre de résultat que sur les vidéos de la marque, nous vous conseilllons notre coaching 'Conseils et techniques pour obtenir un lissage digne du Brésil' disponible sur notre site à 19.99€

soin +++

Sincèrement il est au top !!!

Indiana

Super produit je suis ravie

Topissime

Gamme vraiment complète , meilleur lissage pour ma part.

Fabuleux

Spray au top , fait vraiment sont effet je recommande

Super

4 em commande effectuer et toujours aussi ravis l’envoie et très rapide les produit sont super bien emballé et la qualité des produits sont extra
Produit Ana Paula valeur sur 😄

Shampoing

Excellent produit.
Mes cheveux ont gagné de la brillance et du corps.😍

Tres bien

Je recommande

Traitement cheveux

Super produit je recommande

Coup de coeur

Je ne peux plus me passer du Rainha Luxury. Mes cheveux sont plus doux que jamais et tellement plus faciles à coiffer. Un vrai coup de cœur !

Borabella

Lissage correct
Cheuveu doux et soyeux
Odeur un peu forte mais pas nocif , ne brûle pas les yeux et pas d'irritation

trop bien

Trop bon produit brillance et lissage 👍👍

Génial

J'ai obtenu du raide comme sur la vidéo. Merci à la dame du site qui a pris le temps et la patience de répondre à toute mes questions.
Envoi rapide et bien emballer

👍

Franchement très bien

lissage Donna india

J'ai fait le lissage Donna india, il fait le job les cheveux sont lisses par contre pas particulièrement brillant. J'ai voulu le comparer au lissage Pink qui est moins fastidieux à faire et sur mes cheveux qui sont épais et frisés le lissage pink me lisse même la repousse, donc fini les défrisages alors que le lissage Donna India me laisse la repousse ondulée. Hormis cela les cheveux sont très raides et pas besoin de passer le lisseur tous les jours.

Bonjour,

Nous sommes surpris d’apprendre que les résultats avec le Queen care n’ont pas été à la hauteur de vos attentes, il est pourtant tout aussi lissant que le Pink ruby.

La brillance dépends principalement du cheveu de départ... plus il est terne et moins il brillera.

Pour la détente peut être que la température du fer à lisser n'était pas assez élevée pour la repousse.

Si vous le souhaitez vous pouvez nous contacter en privé afin que nous puissions échanger.

Cordialement.
L'équipe Keratin Place